At Elsa Agencies, we value your privacy and are committed to protecting the personal information you share with us through our website, phone calls, WhatsApp enquiries, and other communication channels.

Information We Collect

We may collect the following information when you contact us or submit an enquiry:

• Name
• Phone number
• Email address
• Business or organisation details
• Location information
• Product enquiry details

How We Use Your Information

The information collected is used only for:

• Responding to product enquiries
• Providing quotations and consultations
• Customer support and communication
• Improving our products and services
• Installation coordination and service updates

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience, monitor website traffic, and optimise performance. These tools do not collect sensitive personal information.

Data Protection

We take reasonable security measures to protect your information from unauthorised access, misuse, or disclosure.

Third-Party Links

Our website may contain links to external websites. Elsa Agencies is not responsible for the privacy practices or content of those websites.

Consent

By using our website or contacting us, you consent to the terms of this Privacy Policy.

Contact Us

For any privacy-related concerns or enquiries, please contact Elsa Agencies through the contact information provided on our website.